It is always best to raise a ticket before
calling our Support Team, this will give us the opportunity
to immediately inform you of updates. Raise a ticket now
by emailing support@dmcinternet.com
or click on the link to the left.
Things to do before calling our team:
Raise a ticket before calling us
If possible be sat at your computer when you call us
Try to remain patient when talking to our team, putting
us under pressure will not get your query resolved any quicker
Have some information to hand about the computer hardware
you are using
Be as specific as possible about the problem you are experiencing,
note down any errors, including error numbers
Remember who you have spoken to, speaking to the same
person will ensure no duplicate procedures are carried out
and get your query resolved quicker.
